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Around 50% of the 20 million PPI Payment Protection Insurance policies sold in the UK were mis-sold. In many cases, people were pressured into buying PPI, being told it was a condition of getting the loan. In others, policies turned out not to be worth the paper they were written on when the time came to claim.
The good news is there is a very high success rate for those making claims against lenders/ banks. Fines of more than 22 million were levied against Lenders, for mis-selling, in 2008 and more will follow this year - making it easier and easier to lodge successful claims. Although customers are able to make independent claims for refunds, most are reluctant to take on these mega-institutions on their own.
This is where First Refunds come in. We are regulated by the Ministry of Justice, which officially enables us to manage claims on behalf of these people. The majority of cases are clear-cut. Where there is any doubt, we have the authority to obtain all data on the sale of the loan / PPI including all recordings of telephone calls made between the lender and customer.
For this service we charge absolutely nothing until the claim is successful, and at this point our fee is 25% of the monies reclaimed. The process takes on average 8 12 weeks. Occasionally, when a settlement cannot be reached, a case is referred to the Financial Ombudsman to make a judgement. Although this process can take longer it is usually successful for the claimant the success rate currently stands at 90%+.
Around 50% of the 20 million PPI Payment Protection Insurance policies sold in the UK were mis-sold. In many cases, people were pressured into buying PPI, being told it was a condition of getting the loan. In others, policies turned out not to be worth the paper they were written on when the time came to claim.
The good news is there is a very high success rate for those making claims against lenders/ banks. Fines of more than 22 million were levied against Lenders, for mis-selling, in 2008 and more will follow this year - making it easier and easier to lodge successful claims. Although customers are able to make independent claims for refunds, most are reluctant to take on these mega-institutions on their own.
This is where First Refunds come in. We are regulated by the Ministry of Justice, which officially enables us to manage claims on behalf of these people. The majority of cases are clear-cut. Where there is any doubt, we have the authority to obtain all data on the sale of the loan / PPI including all recordings of telephone calls made between the lender and customer.
For this service we charge absolutely nothing until the claim is successful, and at this point our fee is 25% of the monies reclaimed. The process takes on average 8 12 weeks. Occasionally, when a settlement cannot be reached, a case is referred to the Financial Ombudsman to make a judgement. Although this process can take longer it is usually successful for the claimant the success rate currently stands at 90%+.
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